Not instilled with confidence (by )

Mum is due for her op today which is why I havent posted this before but she is under the care of the same hospital trust that a) basically killed my uncle (I have not posted about this due to legal reasons which is why I'm not going to mention anything specifically either) and b) mysteriously lost my notes from the pregnancy so that the drs and stuff here knew nothing of the blood thinners or antibiotics I'd been on and stuff things up over me having the emergancy c-section and stuff like that, took my panic alarm away from me and told me I had to walk to get help when the day shift had told me I mustn't get up without help and should use the alarm and so on and so forth. c) gave a diabetic fruit juice for breakfast each day that contained sugar and then wondered why his sugar was all over the place. d)didn't have enough beds for the heart attack victums so put them onto the terminal ward and then wondered why the non terminal patients begian to get depressed and didn't recover too quickly.

These are the people that have mums care in their hands and though the actual breast cancer nurses and doctors actually seem to be trying and are friendly and helpful there has already been an insidend that makes me nervous. Mum went for her pre-op tests and was given a name thing from the files and only realised when she had sat down that it was not her name. She took it back and pointed this out and the had a quick look on the file trolly and the receptionist person (or who ever it was dealing with the files) said they couldn't find it, mum pointed out that she needed the file and they said, 'its not my problem I'm going home' and thats what they did.

This ment that mum could not have the tests done and infact there was a bit of a panic as with out the test results and notes already in that mum could not be emitted for her op. To be fair the Dr was very upset and then hunted down the notes within 3 days which was good of them but this really just doesn't bode to well.

I posted this so late becuase I didnt want mum to read it before she went in for the op.

5 Comments

  • By Charlee, Tue 23rd Oct 2007 @ 3:03 pm

    Oh god, is she in now? Has it happened, is she ok? Why oh why is the NHS such a good idea in principle, but then let down in reality all too often? xxx

  • By Liz Coutts, Wed 24th Oct 2007 @ 10:24 am

    Like Sarah I can't comment too much because of legal things surrounding my brother's 'death', but don't worry Sarah, as you might well have known I am keeping a v-e-r-y close watch on everything that is happening - they won't do it to us twice!! I have already written a letter of complaint regarding the notes issues (done the same day!) but will wait until your Mum is home again before swinging into action - your Mum knows all about this.

    With regard to Charlee's comments about the NHS, it would be a far better organisation if it were not for the extremely 'greedy people' at the top - too many chiefs and not enough indians springs to mind - and the greedy people are not in the least interested in patient or health care, only how much bonus they can earn, how big a salary rise they can negotiate for themselves, and how they can secure themselves a comfortable future, whether still working or not, at the cost of the health and lives of others.

    I will say no more - just search the web for the latest news articles regarding Mark Rees - ex. chairman of Barking Havering & Redbridge NHS Trust, and also Rose Gibb - ex.chairman of Tunbridge NHS Trust, and then decide for yourselves.

    I believe it is a very sad world we now live in and we should all take note of the information contained here : http://www.patientprotect.org/#NHSEXPOSE - one day this will apply to us all.

    God Bless

    Aunty Liz

  • By Liz Coutts, Wed 24th Oct 2007 @ 12:39 pm

    Sorry my mistake - should read ex. Chief Executive in both cases.

    Aunty Liz

  • By @ndy Macolleague, Wed 24th Oct 2007 @ 12:53 pm

    I don't think I know a single person that hasn't had to sue (or nearly sue) then NHS... (Where the set of people only include ones that have actually been into a hospital).

  • By sarah, Wed 24th Oct 2007 @ 10:03 pm

    Charlee mum went in and is fine.

    Thanks Aunty Lizzy and I think your probably right there @ndy :'(

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